I paid a LOT of money for these cameras and continue to pay a LOT of money for the subscription, but when the yearly subscription is up in mid-january, I am selling my cameras and base stations and terminating my subscription. Poor UI is a common problem in the home security space, but IMHO netgear/arlo's UI is abysmal).įorcing non-technical users to jump through additional hoops to enable insecure flash on our desktop / laptop browsers just adds insult to injury. (I design UI for a living so I know of what I speak. The hardware is pretty good, if very expensive compared to other solutions, but the software's user interface is clunky, buggy and inconsistent across all platforms: mobile and web. I get they want us all to use only our mobile devices to access Arlo but the fact is, the web interface is the least confusing of the options available to Arlo users. This design flaw / limitation shows a considerable lack of understanding on the part of netgear/arlo. Why netgear/arlo are using a notoriously insecure API (Adobe Flash) to access a security system is beyond me. The bigger issue is netgear/arlo pushing us to use their (less functional) mobile app over a web app that only supports Adobe Flash. This link explains the problem and how to fix it on (for me) MacOS 10.14 and latest chrome (v69 as of this post): The browser makers were clear about the phase-out plans and information. This has not much to do with serious programming or user guidance.Ĭonvinced they play on a coming-up HTML5 implementation - however it's much to late. an update required (what is simply not possible, users can't update neither the Chrome nor the Edge built-in Flash run-time using the standard Flash updater/installer.Īs of writing, we have to click on an update link wich doesn't do an update, much more it seems to trigger the built-in Flash (and the browser Flash permission request mechanisms). Is Arlo/Netgear planning to upgrade its video delivery to be compatible with Chrome? Hard ot believe they aren't working on it already.Īgree: While there is no way around the Flash permission request on more nand more browsers, issuing a _false_ information ref.

not only on Chrome, but also on there shouldn't be a situation where users should get a warning banner in the first place.

Please install the latest version from here. Worse: It does _always_ start with a faux ' A newer version of Adobe Flash Player is required. It will continue to work until you close the browser. The latest Chrome update, you need to click on the 'click here' link in the Flash warning banner to allow Flash to run.

Authorize flash for chrome